JUST CE75 - De-escalating Potentially Violent Situations
For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment of personal styles. Participants will develop a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.
Overview of Violence
Anger Escalation Scale
Styles of Anger
Potential Aggressor Attributes
The Aggression Defusing Process
Approaching, Containment and Problem Solving Strategies
When and How to Disengage
Special Considerations for Violence Prevention
Addressing Enablers of Violence
To view upcoming courses and register online please visit ca.ctrinstitute.com. For enquiries please contact CTRI by email at firstname.lastname@example.org, call CTRI at 877.353.3205.