Contact the IT Helpdesk:
Submit aTicket: http://help.yukoncollege.yk.ca
If you need instant help, visit the IT Helpdesk in person. Do not attempt to pull cables by yourself. The Helpdesk is located in the Library and is open during Library hours.
September to April:
Monday-Thursday: 8:30am - 9:00pm
Friday: 8:30am – 5:00pm
Saturday & Sunday: 1:00pm – 5:00pm
AV help for mobile equipment signed out by the Library (portable projectors, laptops, microphones, PA systems, digital voice recorders, etc.) is available in the Library usually 8:30am to 4:00pm. Limited help is offered during evenings and weekends (September to April only). If you need help operating our equipment, please contact us directly or come to the Library.
Library Front Desk: 867.668.8870
IT Helpdesk: 867.456.8610
Staff can use a system called the EMS to search to free classrooms and request reservations.
How to use RoomBooking: Access the guide here
Username: will be first initial + lastname (the same as the first part of your Yukon College email address. For example, firstname.lastname@example.org would use "jsmith")
Password: The same password you use for computers, Office 365, and Online Courses (Moodle)
Email questions/issues to: Roombooking@yukoncollege.yk.ca