Knowledgebase

Welcome to ITLC’s knowledgebase resource. In the sidebar to the right, choose a category and a series of questions and answers will be displayed. Whenever possible, links to additional resources have been provided. Additional resources include: printable, 'how-to' guides, and websites with more detailed training and learning opportunities on specific topics.

The knowledgebase is constantly being updated and improved based on questions we receive from our users – please send your questions to us through the Help Desk ticketing system. Use the search function (above) to locate keywords across all categories. If you can’t find what you’re looking for, please contact the Learning Commons using the information located in the sidebar.

How do I access Yukon College's Office 365?

To access Yukon College subscription to Office 365, go to https://login.microsoftonline.com/ and then enter your Yukon College account credentials (YC e-mail and password).

What is Office 365?

In a nutshell, Office 365 is a collection of apps and cloud services that you can use to be productive across a variety of devices from just about anywhere. From Office 365 it is possible to access online versions of Word, Powerpoint, Excel, and a series of other options, like Delve, Sway, OneDrive, Yammer, and OneNote.

For Free Office 2016 Tutorials for Access, Excel, PowerPoint and Word go here: https://www.gcflearnfree.org/topics/office2016/

For specific help for Office 365 tools, check the following sections of this knowledgebase:

OneDrive: https://www.yukoncollege.yk.ca/itlc/knowledgebase/14

Word: https://www.yukoncollege.yk.ca/itlc/knowledgebase/20

PowerPoint: https://www.yukoncollege.yk.ca/itlc/knowledgebase/21

Excel: https://www.yukoncollege.yk.ca/itlc/knowledgebase/22

OneNote: https://www.yukoncollege.yk.ca/itlc/knowledgebase/24

Delve: https://www.yukoncollege.yk.ca/itlc/knowledgebase/25

Sway: https://www.yukoncollege.yk.ca/itlc/knowledgebase/26

Yammer: https://www.yukoncollege.yk.ca/itlc/knowledgebase/28