Knowledgebase

Welcome to ITLC’s knowledgebase resource. In the sidebar to the right, choose a category and a series of questions and answers will be displayed. Whenever possible, links to additional resources have been provided. Additional resources include: printable, 'how-to' guides, and websites with more detailed training and learning opportunities on specific topics.

The knowledgebase is constantly being updated and improved based on questions we receive from our users – please send your questions to us through the Help Desk ticketing system. Use the search function (above) to locate keywords across all categories. If you can’t find what you’re looking for, please contact the Learning Commons using the information located in the sidebar.

Do you offer a guided tour of Yammer?

Yes, please refer to Microsoft's Yammer 101 video for a guided tour of Yammer's features.

Do you offer a Yammer start guide?

Yes, please refer to Microsoft's Say hello to Yammer page for quick tips and Yammer.

How do I edit my Yammer profile?

Please refer to Microsoft's guide on how to edit your Yammer profile.

How do I find answers fast in Yammer?

Please refer to Microsoft's guide on using Yammer to find answers to tough questions by searching for people and content.

How do I follow topics or individual people in Yammer?

Please refer to Microsfot's guide titled Following along on acquring knowledge that matters most to you.

How do I join a group in Yammer?

Please refer to Microsoft's guide on joining Yammer groups.

How do I participate in a Yammer group?

Please refer to Microsoft's guide on group participation in Yammer.

How do I sign-up for Yammer?

The Yammer app tile is included with your College Office 365 subscription and is located on either the primary apps launcher or your myapps page.

Should I use Yammer every day?

Yes, get into the habit of using Yammer every day!

Why should I accentuate the positive with Yammer?

Please refer to Microsoft's guide on accentuating the postive with Yammer.