Knowledgebase

Welcome to ITLC’s knowledgebase resource. In the sidebar to the right, choose a category and a series of questions and answers will be displayed. Whenever possible, links to additional resources have been provided. Additional resources include: printable, 'how-to' guides, and websites with more detailed training and learning opportunities on specific topics.

The knowledgebase is constantly being updated and improved based on questions we receive from our users – please send your questions to us through the Help Desk ticketing system. Use the search function (above) to locate keywords across all categories. If you can’t find what you’re looking for, please contact the Learning Commons using the information located in the sidebar.

Are my documents safe in Delve?

Yes, please refer to Microsoft's guide titled Are my documents safe in Office Delve?

Do you have a list of Delve keyboard shortcuts?

Yes, here is Microsoft's list of Delve keyboard shortcuts.

Do you have how to guides for Delve on Android?

Yes, please refer to Microsoft's guide on Delve on Android.

Do you have how to guides on Delve for iPhone?

Please refer to Microsoft's guide on how to use Delve on iPhone.

How can I find people and information in Delve?

Please refer to Microsoft's guide on how to find people and information in Office Delve.

How can I give feedback in Delve?

Please refer to Microsoft's guide on how to provide feedback in Delve.

How do I add to my Delve favorites?

Please refer to Microsoft's guide on how to add to your Delve favorites.

How do I store my documents where Delve can get to them?

Please refer to Microsoft's guide on how to store your documents where Delve can get to them.

How do I use Delve to group and share documents?

Please refer to Microsoft's guide on how to use Delve to group and share documents.

How do I use Delve to make my content matter?

Please refer to Microsoft's guide on how to make your Delve content matter.