Knowledgebase

Welcome to ITLC’s knowledgebase resource. In the sidebar to the right, choose a category and a series of questions and answers will be displayed. Whenever possible, links to additional resources have been provided. Additional resources include: printable, 'how-to' guides, and websites with more detailed training and learning opportunities on specific topics.

The knowledgebase is constantly being updated and improved based on questions we receive from our users – please send your questions to us through the Help Desk ticketing system. Use the search function (above) to locate keywords across all categories. If you can’t find what you’re looking for, please contact the Learning Commons using the information located in the sidebar.

Do offer how to guides for older versions of OneNote?

Yes, please refer to Microsoft's guides on older versions of OneNote:

OneNote 2013 videos and tutorials

OneNote 2010 videos and tutorials

Do you have help resources for Mac OneNote users?
Do you offer a OneNote 2016 Quick Start Guide?

Yes, please refer to the OneNote 2016 Quick Start Guide composed in Microsoft's Sway app.

Do you offer OneNote guides for Mobile and Tablet users?

Yes, please refer to Microsoft's guides on OneNote for Mobile and Tablet users:

OneNote for Windows Phone

OneNote for iPad

OneNote for iPhone

OneNote for Android Tablets

OneNote for Android Phones

Do you offer OneNote training courses, videos and tutorials?
How do I save and backup OneNotes?

Yes, please refer to the following Microsoft guides on saving and backing up OneNotes:

Save notes and notebooks

Back up notes

Recover deleted notes

Restore notes from a backup

Find my lost notes