Welcome to ITLC’s knowledgebase resource. In the sidebar to the right, choose a category and a series of questions and answers will be displayed. Whenever possible, links to additional resources have been provided. Additional resources include: printable, 'how-to' guides, and websites with more detailed training and learning opportunities on specific topics.

The knowledgebase is constantly being updated and improved based on questions we receive from our users – please send your questions to us through the Help Desk ticketing system. Use the search function (above) to locate keywords across all categories. If you can’t find what you’re looking for, please contact the Learning Commons using the information located in the sidebar.

Do you have an Outlook 2016 Quick Start Guide?
Do you offer how to guides for older versions of Outlook?
How do I create and assign tasks in Outlook?
How do I forward my Yukon College emails to another account?
How do I get started using Outlook?
How do I manage my Outlook Contacts?