- 14 Day self-isolation is required if you are returning to Yukon from any travel.
- Except for Campus Housing, access to campus buildings is restricted to authorized employees only.
- Where possible, classes are continuing online for the duration of the Winter Term to April 30.
- Spring Term classes are being modified. Most will go ahead with alternative delivery. No face-to-face classes. Chairs will communicate final decisions soon.
- May Convocation and YukonU celebration event postponed. Read the letter to students from President Barnes.
- Questions? firstname.lastname@example.org
Review the most recent COVID-19 update from Yukon’s Chief Medical Officer Dr. Brendan Hanley.
Last updated: March 31, 2020 - 5:20pm
- Access to campus buildings is now restricted to authorized employees only.
- Safety & Security continues to have staff on campus 24/7 during restricted access stationed at the welcome centre.
- Students requiring access to their locker must email their program chair:
- program enrolled in
- the date and time to collect belongings
- locker number and combination code
- Chair will confirm via email, then the VP Academic & Student Services will connect with the student at the main door at the date/time provided. Please bring locker keys if required.
Campuses – other than Ayamdigut
- All campus buildings are closed to face-to-face public services. Services are available through email, telephone, and videoconference
- For current occupants there is a freeze on ALL Occupancy changes – including adding additional co-occupants and unit transfers.
- We are aware that many universities in the south are asking students to leave their campus housing. Yukon University is committed to keeping the campus housing rooms and suites open as long as we are able.
- In an effort to manage the health and safety of all of our students, if you experience any symptoms or if you have travelled outside Canada, please let us know immediately so we can support you.
- We recommend that students who have a home in Yukon and can easily relocate, that you do that. We will not require you to relocate.
- If you are cancelling your CH contract, YC will waive the 30-day cancellation fee and prorate rent for April.
- Currently transit is continuing, if it stops or becomes limited, we can mobilize transport to help occupants get necessary supplies such as groceries.
- Mail service will continue. Shipping & Receiving will have reduced service hours which may cause potential mail delays. Please consider setting up the free Flex Delivery service through the Canada Post website until further notice, which will allow you to receive all mail at a local post office of your choice. For Amazon orders, please choose to have packages delivered to a local post office for pickup.
- Shared kitchen and common areas for dorm occupants – please have no more than three people in these areas at any point.
- Occupants should make use of the free meal takeout offered by Food Services in the Kaff for breakfast, lunch and dinner.
- Preventative measures we are all taking remain vitally important to help prevent the spread of COVID-19 in Yukon.
Applications to campus housing
Due to the COVID-19 pandemic, the CH focus right now is on keeping current occupants safe, healthy and supported.
In order to do this, until JUNE 1 we are:
- suspending new spring, summer and fall applications to Campus Housing.
- temporarily removing the application form from the CH webpage.
- deferring non-occupant questions.
no new accommodations will be offered until after August 1.
Contact Tracing COVID-19 cases
- YukonU senior management is in contact frequently with Yukon Public Health and the office of the Chief Medical Officer of Health (CMOH).
- As of March 30, there are now five confirmed cases of COVID-19 in Whitehorse.
- The CMOH is conducting contact tracing for each case as it is confirmed.
- This involves identifying and communicating to everyone who may have had contact with the person involved to ensure they are aware and instructed to self-isolate for 14 days and monitor for symptoms.
- This is done in order of highest to lowest risk contact.
- If contact tracing leads to Yukon University employees or Campus Housing occupants, the appropriate response to protect occupants and employees authorized to be on campus will be provided by the CMOH.
- YukonU has made arrangements with Yukon Public Health to house CH occupants safely off-campus in housing monitored by Public Health, if they are:
- returning from travel outside Yukon
- assessed as showing COVID-19 symptoms
- required to self-isolate for 14 days due to contact tracing
- The CMOH and YukonU must comply with the Health Information Privacy and Management Act and cannot share information that may compromise the identity of an individual. As such, information about contract tracing or a confirmed COVID-19 case within the YukonU community will only be shared with employees and CH occupants directly affected. It cannot be shared widely with the YukonU community or the public.
- We all have a role to play. The best way of limiting the spread of COVID-19 is through physical distancing and frequent handwashing and sanitizing of your personal spaces and frequently used items.
- Please check authorized information source updates and share only facts, not rumour or speculation, about COVID-19 cases in Yukon.
- All Yukon COVID-19 response information, including Yukon CMOH updates, can be found at Yukon.ca/covid-19.
- All events on any of our campuses have been cancelled until April 30.
- Convocation (May 8) and YukonU Celebration (May 9) have been postponed. Please review the YC media release for more details and read the letter to students from President Barnes.
- Graduating students will receive transcripts and graduation letters via Canada Post in June and parchment at the rescheduled Convocation Ceremony.
The risk to Yukoners remains low. For the most up-to-date information, visit yukon.ca/novel-coronavirus
- Government of Canada updates – great health information
- Symptoms and treatment – Government of Canada
- Information about Coronavirus Disease (COVID-19) for Yukoners
- World Health Organization updates
- Prevention – World Health Organization
Boundaries with Yourself During COVID-19 May Look Like….
- Setting limits on how much time you spend taking in new information
- Setting limits on what types of sources you take in (reading reputable articles vs watching the news)
- Having a bed time
- Not sleeping with your phone or devices next to you/not scrolling at night
- Taking breaks during the day to practice mindfulness and check in with yourself
- Eating regular meals even if anxiety makes it hard to feel hunger cues
- Limiting caffeine intake if it make your anxiety worse
- And consider how much time you spend talking with others about this situation – it all takes a toll.
Take care of yourself and one another.
Patience and Kindness
- Please remember to be patient and kind with yourself, loved ones, roommates, instructors and support staff as we all adjust to this different way of operating.
- Each of us is experiencing our own particular challenges and anxieties as we adapt to new home office set-ups and feel disconnected from our social circles, as well as juggling financial concerns and child, elder and pet care responsibilities.
- Take a deep breath. Distract yourself for a moment. Cut yourself, and anyone you’re dealing with, some slack. Remember that this is new, unfamiliar, challenging, and a little scary, for everyone. Forgive yourself and others…. And then carry on.
Message from Paige Savard, YC Jack.org Prep
Resources for working from home while caring for children, from Nunavut Arctic College President Andy Bevan
Thinking about you all at Yukon College. Here are some free online resources to share. Many of our staff have young children at home so looking for ways to keep them busy and in good mental health.
International student information
- If you have called Yukon Communicable Disease Control (867.667.8323) about your symptoms and are advised to get tested for COVID-19, the test is free of charge for international students as well.
- Please contact Briana, International Student Advisor, if you have any questions at email@example.com
New international student applications
Given the current travel restrictions and global situation, Yukon College has suspended the intake of new incoming International students from overseas for the Spring Semester beginning in May.
- All eligible applicants have been notified and given the option to either defer to Fall Semester or withdraw their application.
- If you have any questions about this decision, please contact firstname.lastname@example.org
*If you are a current International student at Ayamdigut, this decision does not affect you.*
Services for students
What services are available?
Via phone, email and videoconferencing the following student support services are available:
- Library (see below for contact info)
- Academic Support Centre (see below for contact info)
- Counselling Services (see below for contact info)
- First Nations Support (see below for contact info)
- International Student Support
- IT Helpdesk
- Learning Assistance Centre
- Admissions and Registration (see below for contact info)
- Financial Aid Services (see below for contact info)
- Online Helpdesk
- Safety & Security
What services are closed?
- Fitness Centre
- Innovation Commons
Academic Support Centre
Academic Support Centre services are available by distance:
- Email: email@example.com; or
- Book an appointment online (available by video-conference or phone)
- Need help now? Chime in virtually via Zoom! (instructors are available Mon–Sat according to the schedule)
- For assistance connecting with resources to support your academic success, please reach out to Megan Skarnulis – call or text 867.334.7810 or email firstname.lastname@example.org
- You can also reach out directly to Janna van Kessel at email@example.com, Erica Bourdon at firstname.lastname@example.org, or Marjie Cowell at email@example.com.
The following workshops are available at 12pm every Tuesday via Zoom (Meeting ID: 577-326-7071) to support your academic writing:
- March 31 - Citing and Referencing Your Sources
- April 7 - Writing Your Essay
- April 14 - Editing Your Essay
Admission and Registration: Services are available at a distance. Please email firstname.lastname@example.org@yukoncollege.yk.ca with any application or registration inquiries. In person and over the phone payments are not available at this time, however online payment options are available through the student self-serve account or online banking. For more information please visit: yukoncollege.yk.ca/admissions/money-matters
Counselling Services: To set up an appointment for professional and confidential counselling go to yukoncollege.yk.ca/student-life/health-wellness/personal-counselling-services or email Kathleen Campbell at email@example.com.
Financial Aid Services: For information on general financial aid including scholarships, awards and bursaries, see Money Matters. To book a phone appointment with our Financial Aid Advisor, you can do so here: Book now. Any other inquiries can be emailed to firstname.lastname@example.org.
First Nations Support: To set up an appointment with Orlanna, email her at email@example.com.
The Help Desk is available to help with any technology needs and will continue to be available even if campus is closed. Contact the Help Desk at help.yukoncollege.yk.ca or 867.456.8610
Learning Assistance Centre: The LAC will continue to work with students with disabilities requiring academic accommodations. To set up an appointment to discuss accommodation needs, please email Wendy Kitchen at firstname.lastname@example.org.
Food and Financial Aid
(updated March 31)
Here is some information for accessing the food bank and other options, and possible financial aid/funding:
Whitehorse Foodbank: (open the following hours from March 23):
Tuesday: 10:00am – 12:45pm & 3:00pm – 4:45pm
Wednesday: 10:00am – 12:00pm FAMILIES ONLY
Thursday: 10:00am – 12:45pm & 3:00pm – 4:45pm
United Way is offering grocery cards valued at $25.00 for students needing food money (while supplies last). Email Megan Skarnulis for assistance.
Applying for Employment Insurance for Canadian citizens or permanent residents: https://www.canada.ca/en/department-finance/economic-response-plan/covid19-individuals.html#new_canada_emergency_response_benefit
For international students: The intent of the Canada Emergency Response Benefit (CERB) is to support workers in the Canadian labour force. Workers who reside in Canada but who are not citizens or permanent residents, including temporary foreign workers and international students, may be eligible to receive the benefit if they stop working for reasons related to COVID-19 and meet the other eligibility criteria. https://www.canada.ca/en/department-finance/economic-response-plan/covid19-individuals.html#unable_work_new_canada_emergency_response_benefit
Info for students renting off campus: https://yukon.ca/en/news/government-yukon-making-sure-yukoners-have-home-security-during-covid-19
Canada Student Loans info click and then go to the Canada Student Loans link under for individuals: https://www.canada.ca/en/employment-social-development/corporate/notices/coronavirus.html
Students should also check with their provincial/territory or First Nations funders that they already received funding from to see about student loans (see info above regarding Canada Student Loans) or any other funding they receive or are eligible for.
Yukon Government COVID-19 Resources: https://yukon.ca/en/covid-19-support-yukoners
If you require more resources or have other questions please reach out to Bunne Palamar, Financial Aid Advisor.
Librarian support for searching literature, research, citations and interlibrary loans (electronic material only) can be accessed through the following channels , which you may connect to through the Yukon College Library Services site:
- Askaway – messaging tool through which you may connect directly with library staff.
- eMail – if you have a question for library staff, you can email the team and we will get back to you as soon as possible – email@example.com
- Phone – The Library Services team will continue to monitor the phone line (867 668 8870) for responding to the needs of students and faculty.
- Zoom – For more in depth service requests, library staff will be prepared to initiate a video-conference with staff or students. We will keep our scheduled information literacy sessions as scheduled, and are happy to schedule more with students and faculty. All will be delivered by Zoom, and by appointment with Library Staff.
Physical items (books and AV equipment) will not be available while access to campus is restricted.
Overdue Library Material during limited service:
- We request students and staff who have library material in their possession to keep it safe for us during this time. There may be overdue emails generated by our system in the meantime which you may disregard.
- We will not accrue late fines during this time for any borrower, but fines accrued up to Tuesday March 17 are still the responsibility of the borrower. Once full service is restored there will be a seven day grace period to return materials after which regular late fees will apply again. We will email dates of the grace period once that occurs.
- If you currently have a fine for overdue library material predating March 17, you may pay by the following methods:
- Credit Card
- Online Banking
Instructions for making payments are available on the Money Maters – Payment Page on the Yukon College Web Site.
Yukon College Library Services communications and updates will be available through the Yukon College Library Services web page.
Student Training Allowance – will continue as usual.
A new School Updates webpage for students has been created. Click on the school your program is part of for information on how your classes are continuing and how to contact your program chair.
Watch for email from Janet Welch, Vice President Academic and Student Services, with details on exams, Winter Term course changes and Spring Term classes.
- Where possible, classes are continuing online for the duration of the Winter Term (until April 30).
- Your instructor should have been in contact to arrange for you to continue your studies at a distance.
- Your school chairperson is the main contact for information. Chair contact info is located on each program page on the YC website.
- Watch your Yukon College email for course-specific instructions.
- If you don’t have internet or a laptop, please contact program chair as soon as possible.
Parking Lot Wifi
- In order to support students who do not have access to internet at home, as of 4pm March 24, IT and NWTEL have established two wifi hotspots in the Ayamdigut campus student parking lot near entrance 2 and 4 facing the parking lot. Look for YukonU-wifi on your laptop or mobile device.
- As of March 26, wifi is also available outside the Dawson City campus/Yukon SOVA building.
- We recognize this is not an ideal solution, but our hope is that it allows students to connect to wifi to obtain updates and class materials, while safely following social distancing protocols.
- Despite NWTel’s March 23 announcement, be aware of all demands by everyone in your household on your home internet service at this time, especially when planning to join meetings or enter synchronous classes via Zoom.
- Examples include: software updates auto-downloading to computers, devices and gaming consoles; streaming movies and TV; YouTube; interactive online games; streaming video games; video calls using FaceTime, Skype, WhatsApp, Messenger, MS Teams and Zoom.
- Check your router settings as you may be able to prioritize certain types of usage over others. Check your device or software settings to optimize or control usage also.
- You may want to negotiate with household members which types of usage are prioritized at which times to ensure classes, meetings and calls with loved ones are not interrupted.
- Spring Term classes are being modified. Most will go ahead with alternative delivery. No face-to-face classes. Chairs will communicate final decisions soon. .
Registration for Spring/Fall Courses
- If you have a signed Authorization to Register, please scan/take a photo and email it to firstname.lastname@example.org.
- The YC Online Registration Portal will open as planned on Monday, April 6. Watch the YC website for details!
- You can pay via your student account using TOUCHNET or via online banking. There is more info on the Money Matters page online.
At times like this it is common for criminals to use the opportunity to spread digital viruses. Please be cautious when opening any email or attachments.
- Yukon Announcement – March 22
- Government of Yukon updates
- City of Whitehorse updates
- Information about Coronavirus Disease (COVID-19) for Yukoners
- Yukon Coronavirus Self-Assessment Tool
- Northwestel announcement - March 23
- How to self isolate with COVID-19
- Government of Canada updates
- Symptoms and treatment – Government of Canada
- Prevention – Government of Canada
- World Health Organization updates
- Prevention – World Health Organization
If you have any questions, please email us at email@example.com