Covid-19 response information

Daily notifications
  • 14 Day self-isolation is required if you are returning to Yukon from any travel.
  • Except for Campus Housing, access to campus buildings is restricted to authorized employees only. 
  • Where possible, classes are continuing online for the duration of the Winter Term to April 30.
  • Spring Term classes are being modified. Most will go ahead with alternative delivery. No face-to-face classes. Chairs will communicate final decisions soon.
  • May Convocation and YukonU celebration event postponed. Read the letter to students from President Barnes.
  • Questions?

Review the most recent COVID-19 update from Yukon’s Chief Medical Officer Dr. Brendan Hanley.

Last updated: March 31, 2020 -  5:20pm

Campus access

Ayamdigut Campus

  • Access to campus buildings is now restricted to authorized employees only.
  • Safety & Security continues to have staff on campus 24/7 during restricted access stationed at the welcome centre.
  • Students  requiring access to their locker must email their program chair:
    1. name
    2. program enrolled in
    3. the date and time to collect belongings
    4. locker number and combination code 
  • Chair will confirm via email, then the VP Academic & Student Services will connect with the student at the main door at the date/time provided. Please bring locker keys if required.

Campuses – other than Ayamdigut

  • All campus buildings are closed to face-to-face public services. Services are available through email, telephone, and videoconference

Campus Housing

  • For current occupants there is a freeze on ALL Occupancy changes – including adding additional co-occupants and unit transfers.
  • We are aware that many universities in the south are asking students to leave their campus housing.  Yukon University is committed to keeping the campus housing rooms and suites open as long as we are able.
  • In an effort to manage the health and safety of all of our students, if you experience any symptoms or if you have travelled outside Canada, please let us know immediately so we can support you.
  • We recommend that students who have a home in Yukon and can easily relocate, that you do that. We will not require you to relocate.
  • If you are cancelling your CH contract, YC will waive the 30-day cancellation fee and prorate rent for April.
  • Currently transit is continuing, if it stops or becomes limited, we can mobilize transport to help occupants get necessary supplies such as groceries.
  • Mail service will continue. Shipping & Receiving will have reduced service hours which may cause potential mail delays. Please consider setting up the free Flex Delivery service through the Canada Post website until further notice, which will allow you to receive all mail at a local post office of your choice. For Amazon orders, please choose to have packages delivered to a local post office for pickup.
  • Shared kitchen and common areas for dorm occupants – please have no more than three people in these areas at any point.
  • Occupants should make use of the free meal takeout offered by Food Services in the Kaff for breakfast, lunch and dinner.
  • Preventative measures we are all taking remain vitally important to help prevent the spread of COVID-19 in Yukon.

Applications to campus housing

Due to the COVID-19 pandemic, the CH focus right now is on keeping current occupants safe, healthy and supported.

In order to do this, until JUNE 1 we are:

  • suspending new spring, summer and fall applications to Campus Housing.
  • temporarily removing the application form from the CH webpage.
  • deferring non-occupant questions.
  • no new accommodations will be offered until after August 1.


Contact Tracing COVID-19 cases

  • YukonU senior management is in contact frequently with Yukon Public Health and the office of the Chief Medical Officer of Health (CMOH).
  • As of March 30, there are now five confirmed cases of COVID-19 in Whitehorse.
  • The CMOH is conducting contact tracing for each case as it is confirmed.
  • This involves identifying and communicating to everyone who may have had contact with the person involved to ensure they are aware and instructed to self-isolate for 14 days and monitor for symptoms.
  • This is done in order of highest to lowest risk contact.
  • If contact tracing leads to Yukon University employees or Campus Housing occupants, the appropriate response to protect occupants and employees authorized to be on campus will be provided by the CMOH.
  • YukonU has made arrangements with Yukon Public Health to house CH occupants safely off-campus in housing monitored by Public Health, if they are:
      • returning from travel outside Yukon
      • assessed as showing COVID-19 symptoms
      • required to self-isolate for 14 days due to contact tracing
  • The CMOH and YukonU must comply with the Health Information Privacy and Management Act and cannot share information that may compromise the identity of an individual. As such, information about contract tracing or a confirmed COVID-19 case within the YukonU community will only be shared with employees and CH occupants directly affected. It cannot be shared widely with the YukonU community or the public.
  • We all have a role to play. The best way of limiting the spread of COVID-19 is through physical distancing and frequent handwashing and sanitizing of your personal spaces and frequently used items.
  • Please check authorized information source updates and share only facts, not rumour or speculation, about COVID-19 cases in Yukon.
  • All Yukon COVID-19 response information, including Yukon CMOH updates, can be found at


  • All events on any of our campuses have been cancelled until April 30.
  • Convocation (May 8) and YukonU Celebration (May 9) have been postponed. Please review the YC media release for more details and read the letter to students from President Barnes.
  • Graduating students will receive transcripts and graduation letters via Canada Post in June and parchment at the rescheduled Convocation Ceremony.


The risk to Yukoners remains low. For the most up-to-date information, visit


Personal well-being

Boundaries with Yourself During COVID-19 May Look Like….

  • Setting limits on how much time you spend taking in new information
  • Setting limits on what types of sources you take in (reading reputable articles vs watching the news)
  • Having a bed time
  • Not sleeping with your phone or devices next to you/not scrolling at night
  • Taking breaks during the day to practice mindfulness and check in with yourself
  • Eating regular meals even if anxiety makes it hard to feel hunger cues
  • Limiting caffeine intake if it make your anxiety worse
  • And consider how much time you spend talking with others about this situation – it all takes a toll.

Take care of yourself and one another.

Patience and Kindness 

  • Please remember to be patient and kind with yourself, loved ones, roommates, instructors and support staff as we all adjust to this different way of operating.
  • Each of us is experiencing our own particular challenges and anxieties as we adapt to new home office set-ups and feel disconnected from our social circles, as well as juggling financial concerns and child, elder and pet care responsibilities.
  • Take a deep breath. Distract yourself for a moment. Cut yourself, and anyone you’re dealing with, some slack. Remember that this is new, unfamiliar, challenging, and a little scary, for everyone. Forgive yourself and others…. And then carry on.

Message from Paige Savard, YC Prep

Check out this resource page from on how to take care of your mental health during this uncertain time.

Resources for working from home while caring for children, from Nunavut Arctic College President Andy Bevan

Thinking about you all at Yukon College. Here are some free online resources to share. Many of our staff have young children at home so looking for ways to keep them busy and in good mental health.

International student information

  • If you have called Yukon Communicable Disease Control (867.667.8323) about your symptoms and are advised to get tested for COVID-19, the test is free of charge for international students as well.
  • Please contact Briana, International Student Advisor, if you have any questions at

New international student applications

Given the current travel restrictions and global situation, Yukon College has suspended the intake of new incoming International students from overseas for the Spring Semester beginning in May.

  • All eligible applicants have been notified and given the option to either defer to Fall Semester or withdraw their application.
  • If you have any questions about this decision, please contact

*If you are a current International student at Ayamdigut, this decision does not affect you.*

Services for students

What services are available?

Via phone, email and videoconferencing the following student support services are available:

What services are closed?

  • ATM
  • Bistro
  • Bookstore
  • Fitness Centre
  • Gym
  • Kaff
  • Innovation Commons


Academic Support Centre

Academic Support Centre services are available by distance:


Writing Centre

The following workshops are available at 12pm every Tuesday via Zoom (Meeting ID: 577-326-7071) to support your academic writing:

  • March 31 - Citing and Referencing Your Sources
  • April 7 - Writing Your Essay
  • April 14 - Editing Your Essay


Admission and Registration: Services are available at a distance. Please email with any application or registration inquiries. In person and over the phone payments are not available at this time, however online payment options are available through the student self-serve account or online banking. For more information please visit:

Counselling Services: To set up an appointment for professional and confidential counselling go to  or email Kathleen Campbell at

Financial Aid Services: For information on general financial aid including scholarships, awards and bursaries, see Money Matters. To book a phone appointment with our Financial Aid Advisor, you can do so here: Book now. Any other inquiries can be emailed to

First Nations Support: To set up an appointment with Orlanna, email her at

The Help Desk is available to help with any technology needs and will continue to be available even if campus is closed. Contact the Help Desk at or 867.456.8610 

Learning Assistance Centre: The LAC will continue to work with students with disabilities requiring academic accommodations. To set up an appointment to discuss accommodation needs, please email Wendy Kitchen at

Food and Financial Aid

(updated March 31)

To connect with the Financial Aid Advisor please book an appointment or email Bunne Palamar.

Here is some information for accessing the food bank and other options, and possible financial aid/funding:

  1. Whitehorse Foodbank: (open the following hours from March 23):
    Tuesday: 10:00am – 12:45pm & 3:00pm – 4:45pm
    Wednesday: 10:00am – 12:00pm FAMILIES ONLY
    Thursday: 10:00am – 12:45pm & 3:00pm – 4:45pm

  2. United Way is offering grocery cards valued at $25.00 for students needing food money (while supplies last). Email Megan Skarnulis for assistance.

  3. Applying for Employment Insurance for Canadian citizens or permanent residents

  4. For international students: The intent of the Canada Emergency Response Benefit (CERB) is to support workers in the Canadian labour force. Workers who reside in Canada but who are not citizens or permanent residents, including temporary foreign workers and international students, may be eligible to receive the benefit if they stop working for reasons related to COVID-19 and meet the other eligibility criteria.

  5. Info for  students renting off campus:

  6. Canada Student Loans info click and then go to the Canada Student Loans link under for individuals: 

  7. Students should also check with their provincial/territory or First Nations funders that they already received funding from to see about student loans (see info above regarding Canada Student Loans) or any other funding they receive or are eligible for.

  8. Yukon Government COVID-19 Resources:

  9. If you require more resources or have other questions please reach out to Bunne Palamar, Financial Aid Advisor.


    Librarian support for searching literature, research, citations and interlibrary loans (electronic material only) can be accessed through the following channels , which you may connect to through the Yukon College Library Services site:

    • Askaway  – messaging tool through which you may connect directly with library staff.
    • eMail  – if you have a question for library staff, you can email the team and we will get back to you as soon as possible –
    • Phone     – The Library Services team will continue to monitor the phone line (867 668 8870) for responding to the needs of students and faculty. 
    • Zoom  – For more in depth service requests, library staff will be prepared to initiate a video-conference with staff or students.  We will keep our scheduled information literacy sessions as scheduled, and are happy to schedule more with students and faculty.  All will be delivered by Zoom, and by appointment with Library Staff

    Physical items (books and AV equipment) will not be available while access to campus is restricted.

    Overdue Library Material during limited service:

    • We request students and staff who have library material in their possession to keep it safe for us during this time. There may be overdue emails generated by our system in the meantime which you may disregard.
    • We will not accrue late fines during this time for any borrower, but fines accrued up to Tuesday March 17 are still the responsibility of the borrower. Once full service is restored there will be a seven day grace period to return materials after which regular late fees will apply again. We will email dates of the grace period once that occurs.
    • If you currently have a fine for overdue library material predating March 17, you may pay by the following methods:
      • Credit Card
      • Online Banking

    Instructions for making payments are available on the Money Maters – Payment Page on the Yukon College Web Site

    Yukon College Library Services communications and updates will be available through the Yukon College Library Services web page.

    Student Training Allowance – will continue as usual.

    Study plan

    A new School Updates webpage for students has been created. Click on the school your program is part of for information on how your classes are continuing and how to contact your program chair.

    • Watch for email from Janet Welch, Vice President Academic and Student Services, with details on exams, Winter Term course changes and Spring Term classes.

    • Where possible, classes are continuing online for the duration of the Winter Term (until April 30).
    • Your instructor should have been in contact to arrange for you to continue your studies at a distance.
    • Your school chairperson is the main contact for information. Chair contact info is located on each program page on the YC website.
    • Watch your Yukon College email for course-specific instructions. 
    • If you don’t have internet or a laptop, please contact program chair as soon as possible.

    Parking Lot Wifi

    • In order to support students who do not have access to internet at home, as of 4pm March 24, IT and NWTEL have established two wifi hotspots in the Ayamdigut campus student parking lot near entrance 2 and 4 facing the parking lot. Look for YukonU-wifi on your laptop or mobile device.
    • As of March 26, wifi is also available outside the Dawson City campus/Yukon SOVA building.
    • We recognize this is not an ideal solution, but our hope is that it allows students to connect to wifi to obtain updates and class materials, while safely following social distancing protocols.

    Internet Demands

    • Despite NWTel’s March 23 announcement, be aware of all demands by everyone in your household on your home internet service at this time, especially when planning to join meetings or enter synchronous classes via Zoom.
    • Examples include: software updates auto-downloading to computers, devices and gaming consoles; streaming movies and TV; YouTube; interactive online games; streaming video games; video calls using FaceTime, Skype, WhatsApp, Messenger, MS Teams and Zoom.
    • Check your router settings as you may be able to prioritize certain types of usage over others. Check your device or software settings to optimize or control usage also.
    • You may want to negotiate with household members which types of usage are prioritized at which times to ensure classes, meetings and calls with loved ones are not interrupted.

    Spring Courses

    • Spring Term classes are being modified. Most will go ahead with alternative delivery. No face-to-face classes. Chairs will communicate final decisions soon. .

    Registration for Spring/Fall Courses

    • If you have a signed Authorization to Register, please scan/take a photo and email it to
    • The YC Online Registration Portal will open as planned on Monday, April 6. Watch the YC website for details!

    Payment Options

    • You can pay via your student account using TOUCHNET or via online banking. There is more info on the Money Matters page online.


    • At times like this it is common for criminals to use the opportunity to spread digital viruses.  Please be cautious when opening any email or attachments.   

    Important links


    If you have any questions, please email us at